Special Announcement from Shell Vacations Club
Dear Shell Vacation Club Members,
Today, I am excited to share with you that Shell Vacations has recently been acquired by Wyndham Vacation Ownership (WVO), a member of Wyndham Worldwide -- one of the world’s largest hospitality companies spanning six continents and Fortune Magazine’s #1 Most Admired Hospitality Company for 2012.
So you may be wondering… how will this impact my membership with SVC? The answer is simple – Shell Vacations Club will remain Shell Vacations Club, and all the benefits of ownership you’ve enjoyed with Shell over the years remain intact and unchanged as a result of this acquisition. Shell Vacations remains proudly affiliated with Interval International and 100% committed to providing you with the same exceptional level of service at our resorts, call centers and corporate offices throughout our organization.
So what’s changed? Today, we’re simply part of a larger family of companies, including some of the most successful and best known hospitality brands in the world. We’re also now part of a financially strong and growing company that is committed to expanding your vacation options and providing more and more opportunities for you to enjoy your SVC membership. Most importantly, we’re part of an organization that shares our passion for our owners and guests, and has built its own success around this same philosophy.
This is a milestone moment in the history of Shell Vacations, and one which we believe will strongly underscore our commitment to providing you with the great vacation experiences you’ve come to expect from us, year after year. More families have chosen to own with Wyndham Vacation Ownership than any other company in the world – and today, Shell Vacations is proud to be part of that story.
We look forward to continuing to serve you and hope to see you soon on another great Shell vacation!
President, Shell Vacations Club & Shell Vacations Hospitality
Wyndham Vacation Ownership Acquires Shell Vacations LLC
Read the latest press release about Wyndham Vacation Ownership acquiring Shell Vacations LLC. More details will be sent to our Members soon. Visit this page and our press page to stay updated with the details.
Vacations for Veterans
Beginning in 2012 Shell Vacations has housed Shell Vacations has housed wounded Canadian Forces for a week at a time. Check out the press release explaining details and insights of the program. Click here to read more.
SVC Elite Toll-Free Now Available in Mexico
Attention SVC Elite Members:
If you're traveling in Mexico, you can now contact SVC Elite Toll Free. SVC Elite Services can now be reached as follows:
International Toll Free (in Mexico): (01) 800-112-6889
Please contact us if you have any questions about your membership, to book your next reservation or general inquiries.
ARDA Features Shell Vacations Club
Shell Vacations Club is being featured as the July Timeshare Fan series on ARDA’s consumer website, VacationBetter.org. This is part of the timeshare industry’s initiative to showcase timeshare owners talking about the reason why they love their vacations with timeshare. ARDA’s press release is attached and on Monday July 2nd, click on the link below to view testimonials from SVC Members.
Are you not familiar with VacationBetter.org?
VacationBetter.org is brought to you by the American Resort Development Association (ARDA) as an informational resource about vacation ownership: timeshare, fractionals and private residence clubs. The website provides information about the various timeshare products, the benefits of taking an annual vacation and why a timeshare vacation is so appealing to the 8 million timeshare owners.
2012 Member Education Workshops Announced
Due to the success and popularity of our Member Education Workshops in 2011, we're bringing it back with 3 different workshop series. For a list of dates and locations of our workshops, visit our Member Education Workshop page.
The first workshop is March 14th at the Orange Tree Golf Resort in Scottsdale, AZ. We hope to see you there!
Shell Vacations Partners with Interval International to Enhance Services
MIAMI & NORTHBROOK, Ill., Aug 03, 2011 – Interval International, a prominent worldwide provider of vacation services and an operating business of Interval Leisure Group, and Shell Vacations LLC, one of the shared ownership industry's largest and most successful independent resort developers, today announced a long-term master affiliation agreement. This encompasses 24 unique Shell Vacations--operated or --affiliated resorts in the United States, Canada, and Mexico that will enhance Interval's quality global exchange network. The latest addition to Shell Vacations' impressive portfolio is the iconic Park Manor Suites in San Diego, California, which has been renamed Inn at the Park to maintain brand recognition within the resort collection. All properties that the company develops, acquires, or services during the term of the contract will be included.
Shell Vacations has also selected Interval to provide points-based reservations and a comprehensive package of other customized services, benefits, and programs for its members. The seamless integration will leverage Interval's infrastructure and supplement Shell Vacations' resources.
"The Interval team embraced our entrepreneurial spirit and passion for innovation. They have an exceptional focus on quality and that coupled with our desire to continually create new products results in a 'win-win' situation," said Sheldon H. Ginsburg, chairman and CEO of Shell Vacations LLC.
"We are very proud that Shell Vacations has chosen Interval to complement the state-of-the-art programs and services that it has long delivered to its members," said Craig M. Nash, chairman, president, and CEO of Interval Leisure Group. "As one of the most respected independent brands in shared ownership, Shell has been at the forefront of creating flexible-use products that today are emulated by many in the industry. We look forward to working collaboratively with the Shell Vacations team to grow our businesses."
Tracy L. Sherles, president and chief operating officer of Shell Vacations LLC, added, "The Shell team is very excited to embark on this new partnership. Interval's penchant for quality and its clever approach to service delivery are impressive. This relationship will enhance every aspect of Shell Vacations' business, from sales and marketing support to member benefits and services through to superior portfolio performance."
Shell Vacations operates Shell Vacations Club (SVC), an innovative points-based vacation club for some 65,000 members. Effective January 2, 2012, these consumers will be enrolled as members of Interval International, entitling them to a host of year-round benefits, including the opportunity to redeem their points for stays at resorts in Interval's network. SVC members will also become Interval Gold(R) members, and enjoy a number of upgraded benefits such as ShortStay Exchange(SM); discounts on resort Getaways; special offers at hotels, restaurants, and retail outlets worldwide; complimentary Hertz #1 Gold(R) membership; and access to a personal concierge service available 24/7 via phone and email. SVC Elite(R) members will join at the prestigious Interval Platinum(SM)level. They will receive an array of best-in-class leisure and lifestyle benefits and services along with the Interval Gold advantages, such as airport lounge membership, priority Getaway vacation viewing, and more.
About Interval International
Interval International operates membership programs for vacationers and provides value-added services to its developer clients worldwide. Based in Miami, Florida, the company has been a pioneer and innovator in serving the vacation ownership market for 35 years. Today, Interval has an exchange network of approximately 2,600 resorts in over 75 nations. Through offices in 15 countries, Interval offers high-quality products and benefits to resort clients and approximately 2 million families who are enrolled in various membership programs. Interval is an operating business of Interval Leisure Group, Inc. a leading global provider of membership and leisure services to the vacation industry.
About Shell Vacations
Headquartered in Northbrook, Illinois, Shell Vacations is one of the most respected independent vacation ownership developers in the United States, operating or affiliated with 24 resorts in the United States, Canada, and Mexico. The company specializes in the sales and hospitality management of vacation ownership resorts, as well as servicing approximately 111,000 families who are owners and members of its vacation ownership products.
Shell Vacations Execs Raise Funds for Charities of Choice
Northbrook, Illinois — July 28, 2011 - Through Shell Vacations Club (SVC) company-wide charitable giving initiative, SVCares (Community Awareness Raised by Employees of Shell Vacations), Shell employees within each region select local charities to support in a variety of ways. In addition, Shell Vacations employees have personal charities of choice that they donate their time and effort to support.
President and Chief Operating Officer Tracy L. Sherles, is passionate about the Community Partners' Autism organization. Her home town area has a higher than national average percentage of children with autism. For the sixth consecutive year, they have organized a Golf Tournament and Silent Auction for Autism, where this year over one hundred golfers teamed up on Saturday, July 9, at The Oaks Golf Links in Somersworth, New Hampshire and raised more than $10,000 for the local nonprofit organization. New Hampshire native Sherles also participated as a player in the event. "The Community Partners organization has helped many local families," commented Sherles. "We are proud to be able to give back to this organization so they can continue in their humanitarian efforts for members of our New Hampshire community."
Once again, Shell Vacations Club was the Platinum Sponsor of the tournament. In addition to a substantial donation, Shell Vacations provided prizes for the live auction, including two seven-night vacation stays at selected company vacation ownership properties, to be chosen by the winners. Proud to serve once again as a tournament sponsor, Shell Vacations owns the local historic Crotched Mountain Resort, located in Francestown, New Hampshire, which has 24 vacation ownership units in two-story buildings, as well as a clubhouse, spa, pool and recreation center.
According to the event chairperson, Jackie Horne, all proceeds from the tournament and auction were donated to the Family Support division of the Community Partners' Autism Fund. Overseen by the Family Advisory Council, the Family Support Program provides an array of support to families including respite, recreation, information and resources, advocacy, parent-to-parent support, transition to adult services, and opportunities for families to spend time together, plus attend workshops or other trainings.
Shell Vacations Chairman and Chief Executive Officer, Sheldon H. Ginsburg is active in the Canine Companions for Independence ® (CCI) and Guide Dogs for the Blind. Explains Ginsburg, "Besides always wanting to assist those not as fortunate as us, my wife and I are animal (and specifically dog) lovers. We actively support these charities as they provide support to both of those passions". CCI is a national non-profit organization that provides highly-trained assistance dogs and ongoing support to individuals with physical disabilities to assist with daily tasks and increase independence by reducing reliance on other people. A Service Dog can pull their partner in a manual wheelchair, push buttons for elevators or automatic doors, turn on lights, pick up dropped keys, open a door and even assist with business transactions by transferring money, receipts, and packages. Ginsburg and his wife are attending the annual CCI "Day at the Races" on August 6th which is a fund raising event at the track with silent auctions as well as demonstrating puppies in training.
The Guide Dogs for the Blind are specially trained to assist a person who is blind with mobility. The dog is trained to lead, obey commands, avoid distractions, and disobey a command if it would put them in danger. On October 1, 2011 the Guide Dogs for the Blind will have their ninth annual Canine Heroes Wine Auction. Shell Vacations' will host attendees at their Vino Bello Resort® in Napa, California. The proceeds from this event will go toward supporting annual veterinary costs of $3 million for 4,200 program dogs and puppies. Festivities include a silent auction, reception (featuring multiple Napa Valley chefs and wineries), live auction and four-course gourmet dinner.
Headquartered in Northbrook IL, Shell Vacations is one of the most respected independent vacation ownership developers in the United States, operating or affiliated 24 resorts in the U.S., Canada and Mexico. The company specializes in the sales and hospitality management of vacation ownership resorts as well as servicing over 115,000 owner and member families of its vacation ownership products.
For more information please visit http://www.shellvacationsclub.com.
New hotel – Inn at the Park Hotel in San Diego, California
NORTHBROOK, IL. (May 26, 2011) - Shell Vacations Club is happy to announce a new hotel - the historic Inn at the Park in beautiful San Diego, Calfornia. Located at the edge of Balboa Park West, the Inn at the Park hotel is just walking distance to many San Diego attractions including Sea World, Balboa Park and the Old Globe Theatre. Read all about this new property in our press release. As the hotel is not yet registered as part of a Shell Owners Club, access to Inn at the Park reservations can be made through the SVC Collections program. And we're giving members the unique opportunity to experience this new hotel at specially reduced point values. To book your reservation contact SVC Member Services.
Stay in spacious oversized Studio suites featuring King or Double Queen Sealy Posturepedic beds, kitchenette with refrigerator & gas stove, and spacious living and dining areas. The hotel features: - 2 onsite restaurants featuring fine dining and weekly entertainment at Inn at the Park Restaurant & Bar and Top of the Park Penthouse Restaurant. - Continental breakfast served daily in our penthouse offering breathtaking views of San Diego. - Complimentary WiFi - ...and more For more details and information, visit the hotel website at www.InnattheParkSanDiego.com or read the press release here.
Shell Management Hawaii, Inc. Named the #1 Best Place to Work in Hawaii for 2011
Honolulu, HI – April 14, 2011 - For the second consecutive year, Shell Management Hawaii, Inc. was awarded the number one Best Places to Work in Hawaii for 2011 in the large company category at the Awards Dinner at the Waikiki Edition on April 1, 2011. The award was presented to Linda Anthony, Regional Vice President of Shell Management Hawaii, by Steven Petranick, Editor of Hawaii Business Magazine. The seventh annual event honors Hawaiian businesses in its "Best Places To Work In Hawaii" program, is co-sponsored by Best Companies Group of Harrisburg, Pa. and UHA (University Health Alliance) and published annually by Hawaii Business Magazine.
Best Companies Group (BCG) also awarded Shell Management Hawaii the top award for "Healthiest Workplace Company" in the large employer category. The Healthiest Workplace award focuses on specific health and wellness related topics such as 'Does a company pay 100 percent of medical care? Does a company have a health and wellness program?' These are all taken into account and analyzed by BCG. Shell Management Hawaii has a wellness program called the Wellness Ohana. A committee that consists of representatives from each of the resorts plus the regional office launches a new theme each quarter and provides employee education and encouragement on that theme--everything from "Happy Healthy Heart" to "Skin Care Essentials".
This survey and awards program is designed to identify, recognize and honor the best places of employment in Hawaii, benefiting the state's economy, its workforce and businesses. The Best Places to Work in Hawaii list is made up of a total of 60 companies, split into three groups: 23 small- companies (15-49 employees), 17 medium companies (50-249 employees) and 20 large companies (250 or more employees). With 267 employees, Shell Management Hawaii, Inc has been named one of the Best Places to Work in Hawaii in the large category. Included in the large company category were respected companies such as Wyndham Vacation Ownership, Deloitte and New York Life.
Companies from across the state entered the two-part survey process to determine the Best Places to Work in Hawaii. The first part consisted of evaluating each participating company's workplace policies, practices, philosophy, systems and demographics. The second part consisted of an employee survey to measure the employee experience. The combined scores determined the top companies and the final ranking. Best Companies Group managed the overall registration, survey and analysis process and determined the final rankings.
There are five Shell Vacations' resorts on the Hawaiian Islands and they include: Holua Resort at Mauna Loa Village, Kona Coast Resort and Paniolo Greens on the Big Island; Kauai Coast Resort at the Beachboy in Kauai as well as Waikiki Marina Resort at the Ilikai in Honolulu.
Upon receiving the award, Anthony said, "Winning this prestigious award two years in a row speaks to a major tenet of Shell Vacations' corporate culture—consistency and passion in our support of the mental and physical health, wellness and happiness of our employees. The commitment to employee satisfaction is an essential component and enduring aspect of our corporate culture. I'm proud to be part of a team that walks the talk of putting employees first."
Supported by more than 1,100 hospitality professionals, Shell Vacations Hospitality is the management division for Shell Vacations and handles all resort management responsibilities. Headquartered in Northbrook, Illinois Shell Vacations LLC is one of the nation's most respected independent vacation ownership developers in the United States. The company specializes in the sales, marketing, and hospitality management of its vacations ownership resorts with 24 resorts in the U.S., Mexico and Canada and 1,700 employees serving over 115,000 owners and members.
www.ShellVacationsClub.com | www.ShellVacationsHospitality.com
Announcement for SVC Elite® Members!
April 11, 2011 - We are happy to announce the launch of our brand new SVC Elite® Member Facebook Fan Page! Visit our new page and LIKE US to join the discussion today. We will have Elite-specific discussions, news and announcements on our new page and will soon have images of Elite-only benefits for you to peruse. We hope you like it and look forward to your feedback!
And don't forget to LIKE US at facebook.com/shellvacationsclub
Carriage Ridge Resort in Horseshoe Valley Honored As Best Top 10 Bargain Hotels in Canada for 3rd Year in a Row in 2011 Trip Advisor Travelers' Choice Awards
Barrie, Ontario - February 1st, 2011
For the third year in a row, Carriage Ridge Resort was chosen as a Best Top 10 Bargain Hotels in Canada. Chosen annually by travelers from around the globe, these awards honor the world's best hotels.
Carriage Ridge Resort in Horseshoe Valley was chosen for the 3rd year in a row as a Best Top 10 Bargain Hotels in Canada by TripAdvisor® in its 2011 Travelers' Choice® awards. Now in its ninth year, the annual TripAdvisor Travelers' Choice awards honor the world's best hotels, earning their distinction from those who know them best – real travelers.
Unlike any other hotel awards programs in the world, TripAdvisor® Travelers' Choice® winners are based on the millions of real and unbiased reviews and opinions about hotels on tripadvisor.com™ and content from across the web.
"With the help of millions of travelers around the globe, TripAdvisor is thrilled to recognize the world's most outstanding hotels for the ninth year of the Travelers' Choice Awards," said Karen Drake, senior director of communications for TripAdvisor. "From the best bargain hotels to best luxury hotels, remarkable service, value and quality are the hallmarks of our Travelers' Choice winners."
For reviews on the Carriage Ridge Resort, visit Trip Advisor.
About Shell Vacations Hospitality
Supported by more than 1,100 hospitality professionals and consistently rated in the nation's Top 50 Management companies, Shell Vacations Hospitality is the management arm for Shell Vacations and handles all resort management responsibilities. The company has been recognized in the resort and hotel industry as a premier hospitality organization. Headquartered in Northbrook, Illinois Shell Vacations is one of the nation's most respected independent vacation ownership developers in the United States, operating 24 resorts in the U.S., Mexico and Canada. The company specializes in the sales, marketing, and hospitality management of its vacations ownership resorts as well as servicing over 125,000 owners and members.
TripAdvisor® is the world's largest travel site, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features (including Flights search, TripAdvisor Mobile and TripAdvisor Trip Friends) with seamless links to booking tools. TripAdvisor® Media Group, operated by TripAdvisor LLC, attracts more than 50 million unique monthly visitors across 17 popular travel brands. TripAdvisor-branded sites make up the largest travel community in the world, with more than 40 million unique monthly visitors, 20 million members, and over 40 million reviews and opinions. The sites operate in 27 countries worldwide, including China under daodao.com. TripAdvisor also operates TripAdvisor for Business, a dedicated division that provides the tourism industry access to TripAdvisor's millions of monthly visitors. The division includes Business Listings, which allows hoteliers to connect directly to millions of researching travelers, and Vacation Rentals, which helps property managers and individual home owners list their properties and showcase hotel alternatives.